June 2003
The Official Bigfoot Newsletter
Volume 01, Issue 10
 


Bigfoot Messaging
More Than Just Good Looks

Subscribers to Bigfoot SMS will soon be seeing major changes on Bigfoot's SMS site. The new look will be more than just a cosmetic change. It is a direct result of Bigfoot's efforts in business development, branding, backend scalability and usability.

The biggest change to note is that Bigfoot SMS is now the flagship service of Bigfoot Messaging, Bigfoot's text-based communications services. Bigfoot Messaging is comprised of Bigfoot Web SMS, SMS Manager, SMS Gateway and Email Alerts.

For our clients, the new look will bind Bigfoot SMS more tightly into Bigfoot's overall branding effort. With the rapid diversification of Bigfoot's products and services, it has become increasingly important to maintain an overall brand our subscribers can readily recognize and identify. The new architecture should also improve information efficiency and let surfers get what they need in the smallest amount of time and with the fewest clicks possible.

One of the more subtle but significant changes is the migration to a .jsp format from the .php format. While this does not have any immediately noticeable impact on Bigfoot Messaging subscribers' experience, the change in technology makes system maintenance and upgrading much easier and more scalable. Also, the new site programming will allow for more options in future upgrades to the Bigfoot Messaging system.

  Ask
Heather

Question of the Month


What Is Record-A-Call?


Record-A-Call is Bigfoot Conference Call's call recording feature. This option is available to dial-in hosts and can be enabled from the dial-in "About" screen. Call recordings are available on a per passcode basis.

Record-A-Call is useful for referencing any information and topics discussed during a particular call. This makes for easier audio documentation of important or critical calls.

Upon entering a dial-in call with Record-A-Call enabled, participants will be informed that the conference call is being recorded. This is to safeguard participants and satisfy any legal or privacy issues that might arise due to call recording.

Call recordings will be available to account holders after a few days. Once a recording is available, account holders will be sent an email informing them that their call recording is ready for download and a link to where the recording is hosted.

Anti-spam Update

On New Anti-spam Laws


Bigfoot Anti-spam Solution has been tracking the progress of international anti-spam laws. Here's a quick update on what's been accomplished so far.

With more countries and states jumping on the anti-spam bandwagon, one wonders if these newfangled laws will really work. After all, the idea of a federal anti-spam law has been knocking around for several years, and to no avail. This year brings more than 3 proposals to the table and one has already passed the US Senate.

Unfortunately, the approved law, Burn's CAN-spam proposal, has been criticized for being too weak to actually make a difference. Some anti-spammers claim that the new law actually legitimizes spam and is a significant step backwards.

On other hand, Virginia's new anti-spam law promises to make spamming a very risky business. With jail time, forfeiture of assets and the option to have individuals sue spammers, this law is everything anti-spammers dream about. One can only hope this law doesn't turn into a deep pockets litigation nightmare.

The European Union took another angle and while the EU opt-in only approach is generally hailed by anti-spammers, enforcement of the directives is another matter altogether. Each sovereign state in the EU is responsible for enforcing the opt-in rule. Results so far have been mixed with some nations being more aggressive while others go through the motions.

Bigfoot fully supports any and all fair anti-spam laws and any legitimate measure that removes spammers from the Internet will be welcome. We encourage you to support existing anti-spam legislation in your area and to ask your lawmakers to craft fair and effective laws to combat spam.


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Submission: URL submission is adding a URL to a list of URL's for Search Engine placement programs, a.k.a. spiders or robots, to visit or "crawl".

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Product Update


Blacklist Options For Email Tools

Since no single technology has proven to be 100% effective in dealing with spam, Bigfoot Email Tools now offers blacklist options for its subscribers for an additional layer of spam filtering.

The blacklists used are the ORDB (Open Relay Database) and the SBL (Spamhaus Block List). Both are listings of IP addresses that have been confirmed as being spam sources. These blacklists were chosen for their reliability and low incidence of false positives.

While blacklists are prone to mistakenly blocking legitimate ISP's due to server misconfigurations, the ORDB and SBL have proven to take extra steps to confirm IP's as spam sources. Also, any ISP's that have been mistakenly listed are immediately removed from the list if they act quickly and request to be removed from the list.

Subscribers may choose to disable blacklist usage by logging on to their account and unchecking this feature in the "ORDB/SBL Block spam" page. Disabling blacklist usage might result in increased levels of spam and should only be done if you suspect legitimate emails are being bounced or if you wish to receive mail from spam-friendly servers.

Coupled with Bigfoot's Anti-spam Solution, the new blacklist options should cut spam down to more manageable proportions. To enable or disable blacklist options, please click here.







Coming Soon

Reply To Sender

Due to popular demand, Bigfoot SMS will soon be introducing its Incoming SMS feature this 3rd quarter 2003. Incoming SMS will allow mobile users to send SMS directly to Bigfoot SMS subscribers PC's.

This new feature will be integrated into both Bigfoot Web SMS and a new version of Bigfoot SMS Manager to be released in the future.

For more information on Incoming SMS and Bigfoot SMS, please email infosms@bigfoot.com.

We'd love to hear from you. You can send in your comments and suggestions
on our newsletter to instep.newsletter@bigfoot.com. Hope to hear from you
soon.

The Bigfoot Newsletter is where subscribers get news and information about Bigfoot products and services as well as updates on the latest developments in the Net. With the recent flurry of activities at Bigfoot, our monthly newsletter will ensure you’re in step with
Bigfoot all the time.

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